FAQ
Frequently asked questions and issues:
Please read the manual, which is available in German and English for freight forwarders. Frequently asked questions can be answered directly by consulting the manual.
How do I register for Time-Slot?
- As self-collector: please register using the form on the page https://login.time-slot.com/index/register
- As a freight forwarder: You will automatically receive your login details when you create a booking/account in SAP through the shipping department of the respective plant that you supply.
- As an interested party regarding the tool: Please contact support. Contact details can be found in the legal notice.
How do I access my Time-Slot booking?
- Please ensure that you have a login.
- Log in, you will be taken to an interface where the "Book" field appears in the top right-hand corner.
- Check the box and search for your transport number, which was previously entered by the expedition of the respective plant, and enter the required data.
I would like to register my colleagues in the account. Is that possible?
- Yes, this is possible
- Please contact the responsible expedition of the respective plant
- If you have any questions or problems with the authorization, please inform Time-Slot Support
I speak neither German nor English. Is there a translated version of the program?
- Please use Google Chrome.
- Google Chrome offers automatic translation, which translates content into your chosen browser language.
- Please note the information in the manual. The free service https://www.deepl.com will help you to understand the documents.
How much does a booking in Time-Slot cost and how is it billed? Version of the program?
- A one-off fee of €1 plus 19% VAT is charged for each booking made
- Bookings are collected up to 100 bookings per month and billed at the end of each month
- If there are fewer than 100 bookings in a month, the total sum of all bookings for the year will be charged in December.